My Membership – Change Request

Membership Change Requests

Use the form below to make changes to your membership such as freezing, unfreezing, or updating your contact and payment info. For youth program cancellations, please email teamscalers@gmail.com

All membership changes must be submitted by the 25th of the month for the following billing cycle, on the 1st. We do not offer refunds for payments on memberships which have not been cancelled/frozen on time. To fully cancel/terminate your Autopay (EFT) membership, please call, come in, or email us at rockfishclimbing@gmail.com. Please note, a $25 cancellation fee will incur for terminations made within the first 3 months of an Autopay (EFT) membership.

Policies

Membership Termination
Any outstanding balances on your account must be fully settled prior to cancellation/termination.
Cancellation of your membership will forfeit grandfathered rates or discounted membership rates, and any reinstated memberships will be at current rates.
Terminations within 3 months of an Autopay (EFT) membership will result in a $25 cancellation fee. There are no refunds on a prepaid membership, except under extreme and extenuating circumstances.

Freezes
Memberships can be frozen for up to 4 months at a time, twice a year nonconsecutively.
To unfreeze, show up in person, give us a call, or use the form below, and your membership dues will be prorated from that day until the next billing date.
All frozen memberships will be charged $15/month.
Frozen memberships are a courtesy to members who plan on returning to the gym after the freeze, thus a frozen membership cannot be canceled.
Frozen memberships must be reactivated for one month before canceling.
If the primary member freezes their membership only, the secondary member’s rate will increase to the standard primary member rate for the duration of the freeze.
While a membership is frozen, add-on amenities (like locker rentals) for the frozen membership will not be billed.

RockFish Climbing & Fitness

6475 Hwy 93 S, Ste 13
Whitefish, MT 59937

Inside the Mountain Mall near Super 1

Phone:

(406) 862-8955

Hours:

 

Mon - Sat  //   11 am - 9 pm

Sun  //  11 am - 6 pm

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